UpSkill reduces audit fatigue and raises ethical and safety knowledge, with no disruption to factories' production
The Learning platform UpSkill, designed to raise managers’ compliance awareness, has been selected by leading UK retailer, John Lewis, for a pilot to train its homeware factories in India. UpSkill provides verifiably increased awareness and understanding towards the Ethical Trading Initiative base code. What made UpSkill the retailer's solution of choice was its seamless integration and the fact that the analytics gathering across the factories would not disrupt production.
Factories were selected across a range of product categories including jewellery, handbags and lighting.
The training is delivered through a tablet device which is used by each participant and contains all the learning materials. The managers who are nominated for the programme create their own unique profile and begin working through the material, with the flexibility to fit learning in and around their production schedule. Once confident in their understanding, they take an exam to gain a certificate. As the training is accompanied by detailed analytics reports, John Lewis will be able to see the level of knowledge and gaps. (Source: John Lewis - 2017 Transparency in Supply Chains Statement and Human Rights Progress Report, p. 9)
UpSkill is available online and through android tablets.It includes topics such as workers' rights, hygiene, safe factory conditions, and effective management. The user-friendly learning platform does not require any prior knowledge of compliance. Users can access the course at their convenience, and a customer help centre is available for guidance. Participants who use the tablet version are entitled for a certificate upon a successful completion of the course.